Last updated: August 2026
We want your wireless CarPlay adapter to work well in your car. If something is not right, email hello@nexlin.ng within 2 days of delivery and include your order number.
Return Eligibility
To qualify for a return, the adapter must be unused, in its original condition and packaging, and accompanied by proof of purchase. We may not accept an item that was used or damaged after delivery unless it arrived faulty or was supplied incorrectly.
Please wait for return instructions before sending an item to 58 Ogudu Road, Ojota, Lagos. Unauthorised deliveries may not be accepted.
Refunds and Exchanges
We inspect returned items before approving a refund or exchange. Approved refunds are sent to the original payment method. Your bank or payment provider may need additional time to complete the credit.
Return delivery costs may be deducted from the refund unless the item was faulty, damaged on arrival or supplied incorrectly.
Damaged, Faulty or Incorrect Items
Contact us as soon as possible with your order number and clear photos of the adapter and packaging. When the issue is confirmed, we will arrange a replacement, exchange or refund and cover reasonable return costs.
This policy does not limit any rights available under applicable Nigerian consumer protection law.